What our customers say

I had an excellent experience obtaining my fiancée’s engagement ring with Incendia Diamonds. Rob was a great help and provided top notch customer service. I couldn’t have asked for a better exchange. The ring and diamonds were excellent quality and beautiful. Exactly what I asked for – even exceeded expectations. My fiancée can’t stop mentioning how bright and scintillating it looks. She definitely loves it.

Thank you Rob & Incendia Diamonds!

“ Rob, I wanted to thank you for your help with one of the most important decisions of my life. The day that I made the decision to propose to Summer you were my first call, and am I glad that I did. I probably wasn’t the easiest case since I only had a few weeks to work with before our trip back to NYC, and as you realized I am a nice combination of picky and indecisive…but still yet – you made it happen for me. After our first “educational” meeting I felt comfortable enough that I could make an informed decision – which was a big test…until, of course, we got to the point of actually picking the stone and designing the ring. I still catch Summer gazing at her ring that you helped me design, and I get a real sense of pride when she follows it up with “You did great, Honey.” Cheesy, I know…but what are you going to do. I have included the picture that I have from just a couple minutes after she said yes and stopped crying. Again, thanks for making what I’m sure could have been a VERY stressful process, relatively easy. Neither Summer nor I could be any happier with how things turned out. All the best, ”

“ Designing a wedding ring with Robert was one of the most rewarding decisions I could have made other than asking my wife to marry me. He was affordable, professional and flexible. I was able to ask for the world and he was able to show me a digital representation that in the end matched our ring perfectly. Before meeting with Robert I had gotten a quote for a similar design at another custom jewelry shop and the price was thousands more. I recommend Incendia Diamonds to all my friends for the quality and for the price. Natasha and I are so happy that we were able to work with Robert! Thank you! ”

“ Rob is absolutely the best! He he was able to accommodate my very detailed request for my ring and it is exactly what I had imagined! It is so incredibly beautiful and I am so very happy with it! I get compliments all the time and I love that I am able to say it was custom made by our dear friend Rob. Thank you so much!! Next time we see you lets talk about some matching earrings 🙂 ”

“ I recently got engaged and had an awesome experience with Incendia Diamonds. Rob was great to work with and helped me pick out and design the perfect ring for my fiancée. He walked me through the whole process, and really educated me along the way. I wanted to be involved and learn as much as I could to assure that I was going to purchase the perfect one. He worked with my budget, was patient with me every time we met, and really made the effort to get to know me and what I wanted for my fiancée. I’m so glad that I met him and could not have had a better ring shopping experience. And of course, she absolutely loves it! If you are looking for quality care and genuine service to guide you with your experience, Incendia Diamonds is the way to go. ”

“ …I wanted to mention how wonderful we think this engagement ring is. And of course it is absolutely beautiful, but I was really touched by how much effort and thought went into creating it. Thanks, Rob! ” Olivia L. ” Rob was a great guy to work with. He made things really easy. It took a while with some back and forth with a few designs as I honed in on what I really wanted, but he was very patient. He made it very clear that he understood that this was a very big decision and that whatever I needed done, he was ready to help. It was a really positive super experience which he helped keep me calm even though I was nervous going into it. Thanks, Rob. ”

“ Robert worked with Dylan to design an engagement ring to fit my personality and style. I’m amazed at how perfect it is for me. I love it. Thanks Robert! ”

“Rob helped me create a stunning ring that my fiancée absolutely loves. The best part about the experience was Rob being involved every step of the way and seeing the amazing ring he created from ideas we shared. Thank you for making my ring buying experience something I will never forget”

Mr Freidson was a pleasure to work with. Ring shopping was a stressful process until I met Rob. Like most guys, I knew nothing about diamonds or engagement rings. Rob takes a very consultative approach, helping educate you on the different nuances of the stone, bands, and settings. I would highly recommend Rob to anyone in the market for an engagement ring, jewelry, or exotic stones.

Rob,

I just want to send a heartfelt thank you for helping me with such a beautiful engagement ring. I am so glad that Brian referred me to you. I didn’t know where to start. However, you made sure that I was comfortable each step of the way and I was blown away with the ring when it was done. She couldn’t be happier with it! You did an exceeptional job.

Thanks!

Hey Buddy,

Thanks so much for helping me out with my engagment ring. She absolutely loves it! She was so excited and honestly I felt so proud. You did a great job and made this a fantastic experience the from the get go.

Thanks again.

“ …Before getting started on my ring hunt for my girlfriend (now fiance), I was clueless about diamond rings. Thanks for taking the time to teach me about diamonds and show me the difference so I knew what I was getting. It can be a little intimidating, especially when putting so much money into it. I wanted to get her something she would love, but certainly didnt want to get ripped off or steered in the wrong direction. You definitely pointed me in the right direction and she absolutely loves the ring. You really made me come out the hero. Thanks again, Rob. ”

“ We are soooo happy with our ring! It is perfect!!! Thank you so much! I love it and get compliments on it all the time. I absolutely recommend you to all my friends and can’t wait to see what you come up with for them. Best of luck to you, Robert, and thanks again! ”

“ …Not only is Robert a great person to work with and someone who sets high standards for himself, his enthusiasm and eye for the perfect diamond and mounting capture the feeling and emotion of what we were truly looking for. Absolutely love the ring! ”

“ …After going to a couple of retail stores, deciding to go with you was a no-brainer. I can’t believe how much you saved me and she is crazy about this ring… ”

“ …Well, I have to say, you really hooked me up. I was clueless going into this and you really helped me out. You quickly taught me so much about diamonds, mountings, and the whole process. I am so happy with the ring we designed. She was ecstatic! She still grins ear to ear…I do too. Thanks again for your help, Rob. ”

“ …We still can’t believe how easy you made this for us. Everyone boasts of service, but you actually deliver. We appreciate you coming out to our home and designing the ring with us. It’s exactly what I have always wanted…not to mention saving us thousands. Can’t thank you enough… ”

“ …It was such a delight to work with you. You made us feel so comfortable while educating us about diamonds and engagement rings. We really had no idea. You were so helpful. I am thrilled with my engagement ring! Thanks so much!!! ”

“ …I had never shopped for diamond rings before and it was a whole new world. They all just looked like diamonds to me – shiny and expensive. You really helped me understand one from the other and I feel that I really got the best diamond for my money. Before meeting you, I didn’t even know we could custom design the ring. I actually got into it and had fun putting ideas together for the design. She was so happy and excited when I showed her the ring…. ”

“ Robert- Thank you, thank you, thank you! You are a life saver! We were in a time crunch and you helped us create the ring of my dreams! I cannot tell you how much I love my ring and how much we appreciate your help. I get compliments on my ring everyday 🙂 … ”

“ Robert is a good friend and a pleasure to work with. He really took his time to find the perfect diamond for my wife and me. I really feel we not only got a spectacular diamond but at the absolute best price. I did plenty of shopping around. He beat everyone’s price and always had the most gorgeous diamonds to choose from. I highly recommend Rob and Incendia Diamonds to all my friends, co-workers and associates. Thanks so much, Rob ”

“ …Rob was our savior. …He helped us select the perfect diamond for our design and budget. We were able to go with a bigger and very beautiful diamond with the great prices Rob had. …I cannot put into words how awesome and great Rob has been throughout the entire process. Any question we had he so kindly answered. He made us feel comfortable in what we were buying and quickly addressed any concerns. I have been going around telling everyone that when they want jewelry to give Rob a call. He can do it all! I just can’t put into words how much I love my ring and how much I want to thank Rob for making this process as easy and stress free as possible! ”

“ Robert, I want to thank you for helping me select a beautiful ring for my engagement. The options you gave me for diamond engagement rings were of superior quality and at the price points that could not be matched by anyone I talked to in the market. What also made it worthwhile was the great service you provided throughout the process in meeting me at random hours to accommodate my work schedule and handling the certifications and insurance policy. All in all it made for a great experience and resulted in one very happy bride! Thank you. ”

“ Robert is the man! When I decided to start looking for an engagement ring, I didn’t have a clue about what there is to know about diamonds. A friend of mine who also got his engagement ring from Rob, suggested I go to him. From the very beginning Rob was very helpful and professional in helping me with the design of the ring, and schooling me on the different types of diamonds there are to choose from. It was easy picking out a stone, since Rob has a variety of different cuts, sizes and all within the budget I had mentioned to him. He even went out of his way to meet me at random places given the short time frame I gave him to complete the ring. The best part is that it looks even better than I imagined and my fiancée loves it. Rob is a very cool person, pleasant to work with and his honesty and knowledge of diamonds made it a great experience for me when looking for that perfect ring. Like I said… Rob is the man! ”